Versand

Shipping- How It Works

• As soon as you place an order, we will send you a Confirmation email with your order information.

• Once your order has been processed and dispatched (normally 1-3 working days) you will receive a dispatch email with delivery information (tracking number).

 If you don't receive a Delivery Confirmation email right away, do not worry, give it a few minutes then check that you've; 

1. Been charged for the transaction by your bank

2. If you have been charged, check your junk mail for the confirmation email;

3. If you still can't find the confirmation email, you may have put an incorrect email at checkout, in which case you would need to email us at info@osomodestclothing.com to correct your email on the order.

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For any queries about shipping time, refer to expected shipping times based on your region.

(Found at checkout/on each product page/see below)

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Note: We aim to send out all orders within 1-3 working days from confirmation of order.

Orders placed after 1pm (GMT) will be processed from the next working day.

We do not ship out orders on Saturdays, Sundays, Eid or Bank Holidays. If your order requires additional information to fully process, we will be in touch by email.

We deliver orders internationally so shipping charges and estimated delivery times will vary between different countries. 

Please note all shipping times (especially International/non UK) are just estimates & not guarantees. Shipping carriers can experience delays for many external reasons therefore we ask you to be patient with your delivery and keep your tracking number on hand incase you need to contact the carrier.

Options available at checkout based on your delivery region:

• UK: estimated delivery times range from next day delivery to EST 3-5 business days 

• Europe: estimated 5-14 working days

• USA, Canada, New Zealand, Australia/ rest of the world: Estimated 5-14 working days.

International orders should also be aware of potential customs duties payable upon delivery.​

Customs duty charges are set by your government and has nothing to do with us nor the delivery company and in some circumstances they will ask you to pay the charge before recieving your package.

(Refer to customs duty set by your countries government on imported goods for more information)

 

​​If you refuse any shipment from osomodestclothing.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.

It is your responsibility to ensure you put a correct delivery address at checkout.

Any complications that arise from an incorrect delivery address will be at your own expense.