Champagne butterfly satin dress

 If your height is between      If your height is between        

(m and cm)                                (feet and inches)   

Size 52: below than 1m55            Below than 5′2

Size 54:  1m55 and 1m62              5′2 and 5′3 

Size 56:  1m62  and 1m67            5′3 and 5′5

Size 58: 1m67 and 1m72              5′5 and 5′7 

Size 60:   1m72 and 1m80           5′7 and 5′8 

Size 62:   More than 1m80          More than 5′8 

 What is your return policy?

Can I return an item?

If you've changed your mind and want to return an item, you have 14 days from the date of purchase to return your item(s) and claim store credit.

In-line with our returns policy, your item(s) needs to be:

• Unworn
• In its original packaging (with the tags)
• In a resaleable conditionWith its proof of purchase 

​Get in contact with our customer service agents as soon as possible (via email/instagram) and we will assist you further on the process. 

Can I exchange an item:

If you have ordered the wrong size or colour in an item you can contact customer service for an exchange in line with the exchange policy. In-line with our exchange policy, your item(s) needs to be:

• Unworn
• In its original packaging (with the tags)
• In a resaleable conditionWith its proof of purchase 

Exchanges and returns are permitted but please note shipping charges are 100% non refundable in cash or credit.

If you opt for an exchange of a more expensive item(s) you will have to pay the difference including any shipping charges that apply.

If you have any further questions that are not addressed here, check out our FAQ page for more information. 

If you still need guidance, please contact customer service:

Instagram: @osomodest

Email: info@osomodestclothing.com 

•  UK: starting from £4.99 (estimated delivery time 2-5 working days)
• UK: Guaranteed next day delivery before 1pm £9.99 
• Europe: starting from £15 (estimated delivery time 5-10 working days)
• USA, Canada, Australia + rest of the world: starting from £25.00 (estimated delivery time 7-14 working days) 

Exchange/returns information can be found on the FAQs section.